Steamship Authority – 2019 Reservation Opening Dates

HEADSTART – January 8, 2019 to January 14, 2019 at 7:30 AM

From Tuesday, January 8, 2019 through Monday, January 14, 2019, Headstart customers (who must be in our Excursion and Preferred programs to participate) may make reservations for travel from May 15, 2019 through October 23, 2019 via the Internet starting at 7:30 AM. Reservations will also be accepted through the U.S. Mail. Up to five transactions (one-way or round-trip) will be accepted per mailing. All reservations will be processed as received.

Please note, in order to participate in Headstart, those with even-numbered preferred profile accounts will need to renew their profile account by filling out our 2019 Preferred Profile Application or Preferred Excursion Application by December 31, 2018. These applications are available on our website at https://www.steamshipauthority.com/about/forms.

Transferable Headstart Reservations: Three of the five Headstart transactions may be designated as transferable reservations. A transfer slip will be sent and must be returned no later than May 15, 2019 or 30 days prior to the scheduled departure of the first segment of the reservation, whichever comes first. Customers must provide their name, address and the year, make and model of the vehicle traveling. You will then receive a confirmation for your transaction.

GENERAL PUBLIC RESERVATION OPENINGS

In order to improve our general public opening reservation process, we are making changes to how the internet opening is processed. In 2019, there will be two general openings, one for the Vineyard and one for Nantucket. Our IT Department will have extra support onsite and, during the internet-only general openings, reservation office hours will be extended to provide support for our customers who may have issues accessing their profile, remembering their account password, etc.

2019 Nantucket General Internet Opening: January 15 – January 21, 2019

Beginning at 5:00 a.m. on January 15, 2019, reservations for travel to Nantucket only from May 15, 2019 through October 23, 2019 may be made via the internet. Reservation requests will also be accepted through the mail, with up to five transactions (one-way or round-trip) accepted per mailing. All reservations mail requests will be processed as received, beginning on January 15, 2019. During this time the reservation office hours will be extended to 5:00 a.m. to 6:00 p.m. to provide support for our internet/web customers.

2019 Martha’s Vineyard General Internet Opening: January 22 – January 28, 2019

Beginning at 5:00 a.m. on January 22, 2019, reservations for travel to Martha’s Vineyard from May 15, 2019 through October 23, 2019 may be made via the internet. Reservation requests will also be accepted through the mail, with up to five transactions (one-way or round-trip) accepted per mailing. All reservations will be processed as received, beginning on January 22, 2019. During this time, the reservation office hours will be extended to 5:00 a.m. to 6:00 p.m. to provide support for our internet/web customers.

Telephone Opening

Beginning Tuesday, January 29, 2019, reservations for travel from May 15 through October 23, 2019 may be made by phone, via the internet or in person. Up to five transactions (one-way or round-trip) will be accepted per telephone call.

Please note: When making a vehicle reservation, you must provide the year, make, model, and license plate number of the vehicle you will be transporting. All vehicle reservations are non-transferable.